Wacom Intuos drivers fail to install with api-ms-win-crt-runtime-l1-1-0.dll

Wacom Intuos drivers fail to install with api-ms-win-crt-runtime-l1-1-0.dll

The joy of installing a Wacom Tablet

If you buy a Wacom tablet right now and use fresh new Windows 7 or 8.1 with all updates installed, the Wacom drivers will simply not install. That is why a lot of people are looking for a solution and often give up. We have found how to install the tablet on both Windows 7 and Windows 8.1 so read below if you want to know.

Windows 7


If you are a developper you know that this infamous error occurs when mixing 64-bit libraries with 32-bit ones. Not something you would expect out of a shipped product. Wacom? You don’t want us to use your products ?! 😉

Okay let’s buy Window 8.1 Professional and install all Windows updates on it – that will work for sure – we don’t have time for this.

Windows 8.1


But don’t despair yet. Although we are not getting any money to do Wacom’s support, here are the solutions we found after hours of frustration, hair pulling and trial n’ error.


For Windows 8.1 => Install “Microsoft Visual C++ 2015 Redistributable Update 3
Make sure it is “2015 – Update 3″. Earlier 2015 redistributables won’t work.

For Windows 7 => Install older Wacom drivers WacomTablet_6.3.15-3.exe (last driver working)